This privacy policy applies to all users of the Oktkbet website and mobile app. By registering or using any of our services, you are deemed to have accepted this policy.
When you open an account, play games, or get in touch with us at Oktkbet, certain information comes our way. You have the right to know how we use that information. This Privacy Policy exists for exactly that reason — not because we are legally obligated to publish one, but because we believe in being honest with you.
Oktkbet believes transparency is the foundation of trust. Nothing is hidden behind complex legal language — everything is written in plain, easy-to-understand English. If anything is unclear, feel free to ask our support team directly.
This policy applies equally to the https://oktkbet.xyz website, the Oktkbet mobile app, and all of our services.
Oktkbet collects only the data genuinely needed to provide its services. No unnecessary information is requested. Below is a detailed breakdown of what data is collected and under what circumstances.
Information collected at registration
- Full name (as per national ID)
- Mobile number
- Date of birth (for age verification)
- Preferred currency & country
Information collected during KYC verification
- Photo of a government-issued ID (NID / Passport / Driving Licence)
- Selfie holding ID card
- Proof of address (where applicable)
Information collected automatically while using the platform
- IP Address & Device Type
- Browser Version & Operating System
- Site usage patterns and time spent
- Transaction History
- Cookies & Session Data
| Data type |
When It Is Collected |
Purpose of use |
| Name & Mobile Number |
At the Time of Registration |
Account Creation & Communication |
| Date of Birth |
At the Time of Registration |
Age verification (18+) |
| ID document |
During KYC Verification |
Identity verification & fraud prevention |
| IP / Device |
On Every Login |
Security & Fraud Detection |
| Transaction History |
On every transaction |
Financial Records & Legal Compliance |
Oktkbet collects data for a limited set of specific reasons, each of which is clearly explained below. Your information is never used for any purpose beyond what is listed here.
- Service delivery: To manage your account, process payments, and deliver gaming services.
- Identity Verification: To prevent fraud and illegal activity, and to verify that users are aged 18 or above.
- Legal Obligations: To comply with anti-money laundering laws and international gaming regulatory standards.
- Support Services: To assist you in resolving any issues.
- Platform improvement: To analyze usage patterns and improve your experience — using aggregated, anonymized data only.
- Promotional Communications: With your consent, to send you offers and updates. If you withdraw consent, no further promotional messages will be sent.
If you no longer wish to receive promotional messages, you can unsubscribe at any time from your account settings. This will not affect any of your other services.
Oktkbet does not sell your data to third parties. However, in certain specific circumstances, limited information may be shared with trusted partners.
When Your Information May Be Shared
- Payment Processing: Payment gateways such as bKash, Nagad, or bank partners receive only the information needed to complete a transaction. That data is used solely for that specific transaction.
- Identity verification services: Licensed verification partners may be used during the KYC process. They are bound by strict privacy standards.
- Legal Obligations: We may be legally required to disclose certain data in response to a court order or a valid request from a government regulatory authority.
- Fraud Prevention: In cases of suspected money laundering or serious fraud, relevant information may be disclosed to regulatory authorities.
Oktkbet never shares your data with advertisers, data brokers, or third-party marketers. This is an absolute, non-negotiable policy.
Oktkbet does not retain data longer than necessary. However, certain categories of data must be kept for a defined period due to legal requirements.
- Account Information: Retained for as long as your account remains active. Once closed, data is typically deleted within 30 days.
- Financial Transaction Records: Retained for up to 5 years in accordance with anti-money laundering laws.
- KYC documents: Up to 5 years, or as directed by regulatory guidelines.
- Log files & technical data: Typically deleted within 90 days.
- Marketing Consent Records: Retained for 1 year after consent withdrawal as a record of proof.
Once the retention period expires, data is securely destroyed to prevent any possibility of recovery.
Oktkbet uses cookies on its website and app. Cookies are small text files saved to your device that help the site remember your preferences. The types of cookies we use are described below.
Essential Cookies
These cookies are essential for maintaining your login session and keeping the site secure. Without them, the site will not function properly.
Functional cookies
Used to remember your language preference and login details, and to deliver a personalised experience.
Analytics Cookies
Analytics cookies are used to understand which parts of the site get the most traffic. No personally identifiable information is involved.
Security Cookies
Acts as a security token to prevent bot attacks and account hijacking.
You can disable cookies through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working correctly.
You have several fundamental rights over the personal data held by Oktkbet. These rights are free to exercise at any time.
Right to Access Your Information
You can request a copy of the personal data Oktkbet holds about you. We typically respond within 7 business days.
Right to Correct Your Information
You can request corrections to any inaccurate or outdated information. This can be done through your account settings or by contacting support.
Right to Erasure
You may request data deletion when closing your account. All data beyond legal retention requirements will be permanently removed.
Right to Restrict Processing
You can request that we stop using your data for specific purposes, such as opting out of marketing messages.
Right to data portability
You may request an export of your account data in a readable format.
Right to file a complaint
If you believe your information is not being handled properly, you can raise a complaint with our support team. All complaints are investigated promptly.
To exercise any of these rights, email us at support@oktkbet.xyz or reach out via Live Chat. Once your identity is verified, we will take prompt action.
Oktkbet strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal data from minors.
If a minor is found to have registered an account — whether accidentally or through false information — the account will be closed immediately and all collected data will be deleted.
If you believe someone you know who is underage is using Oktkbet, please notify our support team immediately.
Oktkbet may update this Privacy Policy from time to time. Changes may be driven by new legal requirements, technological developments, or improvements to our services.
- You will be notified at least 7 days in advance of any major changes via app notification or email.
- For minor changes, only the updated date on this page will be revised.
- Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
Bookmark this page to always have access to the latest version.
If you have any questions about our Privacy Policy or wish to make a request regarding your personal data, please get in touch. Oktkbet's data protection team will respond promptly.
- Email: support@oktkbet.xyz
- Live Chat: Available 24/7 via website or app
- Response time: 24 hours via email, 5–10 minutes via live chat
Include your registered mobile number with your request to speed up identity verification.